Privacy Policy

1. Who We Are

TallyConnects is a product of IRRIION TECHNOLOGIES LLP (“we”, “us”, “our”), an Indian company founded in 2016, with offices in Nashik and Mumbai (Powai), Maharashtra, India. This policy explains what data we collect when you visit tallyconnects.com or use the TallyConnects software, why we collect it, and the choices you have.

This policy is published in accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (DPDP Act).

2. Information We Collect

Account and contact information:

• Name, email address and phone number when you register, start a free trial, purchase tokens, or contact support.
• Business details such as company name and GSTIN where you provide them for invoicing.

Data you process through the software:

• Excel files, PDF invoices and bank statements that you upload for conversion into Tally. These files can contain financial and accounting data about your business and its counterparties.
• Validation and import logs (record counts, error summaries, token consumption) needed to operate the pay-per-use billing.

Website usage data:

• Pages visited, approximate location (city level), device and browser type, collected via analytics cookies (see Section 6).

3. How Uploaded Files Are Processed

PDF extraction and AI validation involve automated processing of your uploaded documents. Extracted data is returned to you in Excel for review before anything is posted to your Tally; we do not modify your Tally data without your action.

Uploaded documents are used only to provide the conversion/validation service you requested. We do not sell your uploaded data, and we do not use your accounting data to train AI models.

Processed files and extraction results are retained only as long as needed to deliver the service and for support/billing disputes, after which they are deleted from our servers.

4. How We Use Your Information

• To provide and operate the TallyConnects software and token billing.
• To respond to support requests and provide onboarding help.
• To send service communications (licence, token balance, renewal reminders).
• To improve the product using aggregated, non-identifying usage statistics.
• To comply with Indian tax and accounting law (e.g. GST invoicing for your purchases).

5. Payments

Token plan payments are processed by Razorpay and Cashfree. Your card/UPI details are entered directly with the payment processor and never touch our servers. We receive only the payment confirmation, amount and transaction reference.

6. Cookies & Analytics

The website uses Google Analytics, Google Ads conversion tracking, Microsoft Clarity and Meta (Facebook) Pixel to understand how visitors use the site and to measure advertising. These tools set cookies and may collect your IP address and browsing behaviour on this site.

You can block cookies in your browser settings; the website works without them. For Google's controls see Google Ads Settings, and for Meta's see your Facebook ad preferences.

7. Data Sharing

We never sell personal data. We share data only with:

• Payment processors (Razorpay, Cashfree) to complete purchases.
• Analytics/advertising providers listed in Section 6, limited to website usage data.
• Government authorities where required by Indian law.

8. Data Security

All traffic to our websites and APIs is encrypted with TLS (HTTPS). Servers are hosted in India (AWS Mumbai region) behind firewalls with access restricted to authorised personnel. Uploaded documents are stored encrypted at rest.

9. Your Rights (DPDP Act 2023)

As a data principal under the DPDP Act you may:

• Request access to the personal data we hold about you.
• Request correction or erasure of your personal data.
• Withdraw consent for processing (which may end your ability to use the service).
• Nominate another individual to exercise these rights on your behalf.
• Raise a grievance with us, and if unresolved, with the Data Protection Board of India.

To exercise any of these rights, email support@tallyconnects.in from your registered email address. We respond within 30 days.

10. Data Retention

• Account and billing records: retained as required by Indian tax law (currently 8 years).
• Uploaded documents and extraction results: deleted after the service is delivered (see Section 3).
• Analytics data: per the retention settings of each provider (typically 2–26 months).

11. Children

TallyConnects is a business tool and is not directed at children under 18. We do not knowingly collect data from children.

12. Changes to This Policy

We may update this policy as the product or law changes. The “Last updated” date below reflects the latest revision; material changes will be announced on this page.

13. Contact & Grievance Officer

IRRIION TECHNOLOGIES LLP — Powai Plaza, Hiranandani Gardens, Sainath Nagar, Powai, Mumbai, Maharashtra 400076, India.

Email: support@tallyconnects.in · Phone: +91 93229 56608